why there are many participants in the industrial buying than in consumer buying?
Users are the actual organizational members
using the product.
Influencers define the specifications and provide
information for evaluating alternatives.
Buyers who have formal authority to select
the suppliers and arrange terms of purchase.
Deciders who have formal and informal power to
select or approve the final suppliers.
Gatekeepers who control the flow of information to
others.
The following are some of the reasons why there are
many participants as elaborated above in the industrial buying compared to
consumer buying;
Large
sums of money involved in industrial buying calls for many participants. As this is witnessed, then in
order to reduce uncertainty about their choice, many are involved. However in
the consumer buying, it’s fairly little as they purchase for their own.
Bulk
purchases made by the industrial market;
In this process, the buyers make bulk purchases to stock for a long time. This
calls in for many participants to determine the right amount to buy for stock,
the right products and even the right preferences. This is not the case of
consumers who purchase in bits making it not necessary for many people.
Complex
buying decision;
The decision made by industrial buyers is complex compared to consumers who on
waking up can make a purchase eventually. This is associated with overcastting
about the coming days so as their purchase meets their expectations.
The
fluctuating demand; As
in the industrial market product demand keeps on changing compared to consumer
goods, various participants are required to determine, predict, analyze the
state of the demand at present and coming future so that purchases made match
the demand.
Derived
demand; This is demand
for industrial products as a result of demand for consumer products. This calls
for many participants to make analysis of the market as they compare to state
of the consumer market. However, consumer buying is less derived demand as it
is direct
Departmentalization
in the industrial market;
this involves many departments like the processing, filtering, sales, marketing
department which all make it had for the organization to easily recognize the
need. This alone requires many participants like the maintenance analyst who
tries recognize what is needed at a certain point of time. However, this is not
the case with consumer buying where it’s a single individual who has no
departments adjusted.
Goals
in place in industrial buying;
industrial markets aim at profit maximization, cost and risk reduction, and
also consumer satisfaction. These require a lot of proper decisions, plans, and
specifications after analysis is made. However with consumer buying, the
fulfillment of the felt and desired need is the aim. Hence a single person
decision made. This explains why the sale managers, marketing managers are all
put in place in industrial markets.
Few
buyers in industrial market;
as this is the case, there is need for proper specifications so as to meet the
buyers’ specifications to maintain their status and loyalty in between. This is
why tenders are done with all effort so as to win the favour of the buyers to
be in position to supply over and over. Hence many participants in the
industrial market. However, in the consumer buying, there are many buyers
making it easy to capture buyers with few people involved or through simple
self-advertising like shop displays or persuasive advertising.
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